Limited Warranty Terms & Conditions:
For our consumers’ peace of mind, we warrant against defects in materials or workmanship on most of our products for a period of one year or 12,000 miles (whichever comes first) from the date of delivery. We may offer an extended warranty up to 36 months or 60,000 miles for some special products. Please check our product pages on website to find out about the warranty length of each product. If your box has ECOBREX® warranty logo, then you are covered under our warranty terms & conditions. This limited warranty does NOT apply where there has been a failure of the products due to improper use; breakage not due to defect; failure on account of faulty or improper installation or handling; or failure on account of installation in a faulty motor vehicle. THIS LIMITED WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ANY OTHER REPRESENTATION OR WARRANTY, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. This exclusion applies to original and replacement products. If you believe that you have received defective products as described above, you must notify us in writing within 10 days of delivery as to why you believe the products are defective. We may then request you to return the allegedly defective products to us to determine whether the goods are defective as described above. If any products are proven to be defective as described above, then we will at our option either replace the defective products or issue to you a credit equal to the price of the defective products, which shall constitute fulfillment of all of our liabilities to you with respect to, or arising out of, the products whether based on contract, negligence, strict tort or otherwise. We reserve the right to change design, color, models, and to discontinue the manufacture of any products.. This limited Warranty is for replacement with similar products or refund of purchase value only, excluding all labor and ancillary charges such as collection, fitting, inconvenience, purchasing of other manufacturers products Warranty claims can be claimed by consumers through ECOBREX® head office directly or ECOBREX® regional authorized distributors. Proof of mileage will be required. Original purchase receipts or installation receipts may be requested by ECOBREX®. There is absolutely no warranty on any ECOBREX® product for race use. ECOBREX® brake pads are manufactured for smooth and noise free braking. However some brake pad systems cause pads to wear faster than others. Warranty does not cover brake noise or normal wear and tear. Drivers must assess the performance and durability of ECOBREX® Brakes products themselves if any ECOBREX® product is to be used in racing. Warranty only applies to the original owner of the vehicle.
NOTICE: After you submit your claim, our warranty claim department will review your application carefully and will get back to you with the result. Proof of mileage & Original purchase receipts or installation receipts may be requested. Warranty only applies to the original owner of the vehicle.